SUPPORT / QUESTIONS + FEEDBACK
Find the right next step.
For now, support starts with a conversation. Use the guidance below to ask a product question, discuss development or report an issue with this website.
How we can help
Product questions
See the product family and availability pages for the current development direction.
Developer enquiries
Visit Developers to discuss an application, SDK need or accessory.
Website issues
Use Contact with the page address, what you expected and what happened.
Common questions
Can I buy Unit products now?
No. The platform is in development, and this website does not currently offer products for sale or pre-order.
Does the VR system need a separate PC?
The design aims to use core.unit as the computer, without an external PC or tether to one. There is still an on-body cable between head.unit and body.unit.
Are performance and battery-life figures available?
Validated figures will be published when measured on representative configurations. This website does not make runtime or performance guarantees.
Is there a public SDK?
The developer route is being developed. Contact Unit about your application or accessory requirements; no public production SDK is offered on this page.
What should I include in an enquiry?
Include the topic, a short description and any relevant page address. Do not include passwords, account secrets or unnecessary personal information.
Still have a question?
Choose the relevant enquiry type on the contact page.